Delivery Information
Biome Brews Shipping & Delivery Policy
At Biome Brews, we are dedicated to ensuring that your orders are delivered quickly, safely, and efficiently. Please review our shipping and delivery policy for detailed information on our procedures and guidelines.
Shipping Destinations
We currently ship within the United Kingdom. International shipping is not available at this time.
Shipping Rates
Shipping rates are calculated at checkout based on the weight of the order and the destination. We offer the following shipping options:
Standard Shipping (3-5 business days)
Expedited Shipping (1-2 business days)
Next Day Shipping (1 business day)
Processing Time
Orders are processed within 1-2 business days. Orders placed on weekends or bank holidays will be processed the next business day.
Delivery Time
Delivery times vary based on the shipping method selected at checkout:
Standard Shipping: 3-5 business days
Expedited Shipping: 1-2 business days
Next Day Shipping: 1 business day
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier's website.
Shipping Restrictions
We do not ship to P.O. Boxes or international addresses. Orders with these addresses will be canceled and refunded.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact our customer service team within 7 days of the delivery date. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about our shipping and delivery policy, please contact our customer service team at info@biomebrews.co.uk